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Pricing
Simple monthly plans. No surprise invoices.
Managed support is billed monthly in advance and rolls month to month. Projects, websites and hosting are quoted separately.
Starter
$700 /month
20 hours included · $35/hour
- Tickets and service requests
- Monitoring and alert triage
- Monthly hours report
- Ideal for a pilot month
Recommended
Core
$1,200 /month
40 hours included · $30/hour
- Everything in Starter
- About ten hours of work a week
- Patching, backup checks and restore tests
- Monthly review call
Dedicated
$2,000 /month
80 hours included · $25/hour
- Everything in Core
- Close to a part-time engineer
- Priority within desk hours
- Quarterly improvement plan
Extras and projects
Everything else, priced up front.
- Hours beyond your plan$40/hour
- Urgent work outside the agreed window$50/hour, 1-hour minimum
- On-call standby in agreed windowsfrom $150/week
- Project assessment, credited if you go ahead$200–$500
- Projects (architecture, migrations, builds)Fixed price or ~$250/day
- Websites, hosting and domainsQuoted per project
Prices in US dollars. Invoiced monthly by bank transfer or Payoneer.
FAQ
Pricing questions.
What happens to unused hours?
Plan hours are for the month they're billed in. If you're regularly under or over, we'll suggest moving to the right plan at the monthly review.
Can we change plans?
Yes. Move up or down with notice before your next billing date.
Can we cancel?
Yes. Plans roll month to month. Tell us before your next billing date and we'll stop there.
Do you take projects without a monthly plan?
Yes. Projects start with a paid assessment that's credited against the project if you go ahead.
How do you invoice?
Monthly in advance, in US dollars, by bank transfer or Payoneer.
Let's keep your systems running and your business growing.
A 20-minute call is enough to see whether we're a fit.