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Services

Twenty-six services, one accountable team.

Tags show what's covered by monthly plan hours, what can be either, and what's quoted as a fixed-scope project.

Managed services

The day-to-day work that keeps users productive and systems healthy.

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Technical support desk

Plan hours

User and system tickets, troubleshooting and service requests, with clear notes on every ticket.

RMM solutions

Plans or project

RMM selection and setup, agent rollout, alert policies, patch automation and daily alert triage.

Managed SIEM

Plans or project

SIEM deployment, log source onboarding, rule tuning and alert review in agreed hours.

Backup & disaster recovery

Plan hours

Backup monitoring, failure fixes and scheduled restore tests, with results recorded.

Cloud & identity

Secure, well-governed cloud and productivity platforms.

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Azure, AWS & GCP operations

Plan hours

VMs, networking, storage, patching, monitoring and monthly cost reviews.

Cloud IAM & governance

Plans or project

Role-based access, policies, tagging standards, guardrails, access reviews and cost governance.

Microsoft 365 & Entra ID

Plan hours

Users, licences, MFA, conditional access, Exchange Online, SharePoint and Teams.

Intune & Google Workspace

Plans or project

Device and app management, workspace administration, and migrations between platforms.

Architecture & DevOps

Designs that scale, and pipelines that ship reliably.

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Solution architecture

Project

Turning business requirements into secure, cost-aware cloud and hybrid designs.

Infrastructure high-level design

Project

HLD and LLD documents, network and security diagrams, sizing and bills of materials.

Azure DevOps & CI/CD

Plans or project

Repos, boards and pipelines in Azure DevOps, GitLab CI and Jenkins.

Software deployment

Plans or project

Application deployment on servers, Docker and Kubernetes, with release automation.

Infrastructure as code

Plans or project

Terraform and Ansible for repeatable, documented environments.

Security & network

A hardened baseline, and networks that stay up.

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Security hardening

Plans or project

Microsoft Secure Score, CIS baselines, admin-role and access reviews.

Network & firewalls

Plan hours

Fortinet, Cisco Meraki and Barracuda changes, VPNs and site-to-site connections.

Servers & virtualisation

Plan hours

Linux and Windows Server administration, VMware vSphere and Active Directory.

Web, domains & email

Your online presence, managed properly.

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Website development

Project

Fast, secure business websites, built to be easy to maintain.

Website hosting

Monthly

Managed hosting with SSL, backups, updates and uptime monitoring.

Domain & DNS management

Monthly

Registrations and renewals, DNS records, DNSSEC and Cloudflare setup.

Email deliverability

Plan hours

SPF, DKIM and DMARC, blocklist removals, and fixes when mail lands in spam.

Projects & migrations

Defined scope, fixed price, clean handover.

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Cloud migrations

Project

On-premises to Azure, AWS or GCP, and moves between clouds or subscriptions.

Email & tenant migrations

Project

Exchange to Microsoft 365, tenant-to-tenant and Google Workspace moves.

New environment builds

Project

Landing zones, Kubernetes clusters and production-ready infrastructure.

Documentation & runbooks

Plan hours

Runbooks, asset records and handover documents your team can actually use.

Scope

Clear scope, so nobody is surprised by an invoice.

Covered by plan hours

  • Tickets and service requests
  • Routine admin and changes
  • Alert triage and first response
  • Patching, backup checks, restore tests
  • Monthly hours and work report

Quoted as a project

  • Architecture and high-level design
  • Migrations of any size
  • New builds and website development
  • Security remediation programmes
  • Starts with a paid assessment, credited if you go ahead

Not offered

  • On-site visits
  • Hardware resale
  • 24/7 cover without an agreed on-call window
  • Work outside an agreed scope without your approval

Let's keep your systems running and your business growing.

A 20-minute call is enough to see whether we're a fit.